Office of the Chief Operating Officer

Campus Services

Campus Services comprises over 400 committed, hardworking individuals who take pride in working at Tulane University and delivering services that enhance university life. Our services are as diverse as the community we serve, and it is our mission to provide the highest levels of support to the university’s living, learning, teaching, and research communities. Through the sustainable delivery of exceptional & innovative services, we support the university’s mission to be a truly distinctive international university.

To learn more about Campus Services and the work we do, please click here to explore our website or contact us at campusservices@tulane.edu.

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Vice President of Auxiliary Services & Real Estate

Brian Johnson, Ed.D

 

Dr. Brian Johnson was appointed to the position of Vice President of Auxiliary Services & Real Estate at Tulane University, effective February 1, 2025. In this executive role, Dr. Johnson exercises comprehensive strategic leadership and operational governance over the university's auxiliary services enterprise and real estate portfolio management across multiple institutional campuses. His administrative purview encompasses real estate planning, acquisition, and development initiatives, in addition to the executive oversight of mission-critical auxiliary service divisions, including childcare facilities, communications coordination, customer engagement services, dining operations, event management services, mail services, materials management, parking and transportation infrastructure, quality assurance programs, and strategic vendor partnerships with Barnes & Noble, Xerox, FedEx, Coke, and Aramark.

In May 2022, Dr. Johnson was promoted to Associate Vice President of Campus Operations, a position he held until January 2025. In this expanded leadership capacity, he administered comprehensive campus operational functions while continuing to build upon his foundational expertise in auxiliary services and operations.

In response to the extraordinary circumstances presented by the COVID-19 pandemic, Dr. Johnson was formally designated by the university administration to orchestrate the institution's comprehensive student return-to-campus initiative. He executed strategic oversight of multiple integrated operational projects, including the development and implementation of the comprehensive August 2020 institutional reopening framework, which incorporated a centralized student arrival processing center, multi-tiered diagnostic testing protocols, systematic isolation and quarantine operational procedures, comprehensive institutional communication strategies, and residence hall and campus recreation safety protocols in strict adherence to COVID-19 public health guidelines.

Dr. Johnson commenced his tenure at Tulane University in 2015 upon his appointment as Assistant Vice President for Housing and Residence Life and Campus Recreation within the Division of Student Affairs. In this capacity, he executed comprehensive organizational restructuring initiatives that established enhanced support frameworks for resident advisors, administered comprehensive financial planning and budgetary oversight, and directed extensive furniture, fixtures, and equipment replacement programs in conjunction with major capital renovation projects. His administrative leadership culminated in the successful conception, development, and delivery of a new 692-bed residential facility representing a capital investment of $90 million. Within the campus recreation division, Dr. Johnson assembled a specialized team of professional practitioners, administered facility enhancement projects exceeding $5 million in capital improvements, implemented expanded outdoor recreation programming, and executed comprehensive budgetary restructuring to optimize resource allocation for sustained operational excellence.

Dr. Johnson possesses fifteen years of progressive administrative experience in student affairs across distinguished institutions including Virginia Tech, Loyola University Chicago, Pennsylvania College of Technology, and Embry–Riddle Aeronautical University. His professional expertise encompasses comprehensive budget administration, construction and renovation project oversight, emergency management and institutional response protocols, housing and campus recreation facility operations, project management, strategic institutional planning, student conduct administration, student programming and orientation services, organizational development, and Title IX regulatory compliance. Throughout his distinguished career in higher education, Dr. Johnson has successfully administered construction projects totaling more than $400 million in new residential facility development across multiple institutional settings.

Dr. Johnson continues to advance innovative operational excellence methodologies through his executive leadership of Tulane University's distinguished auxiliary services organization, maintaining a steadfast commitment to continuous institutional improvement and enhanced student experience outcomes.