Get help on HCM:

• Submit a ServiceNow ticket (please include your contact phone number)
• Join support Zoom room  starting April 13, Monday-Friday 8:00am – 5:00pm
• Call the Help Desk: 504-988-8888 (press option 2)
• You can view instructions on logging in using facial authentication  

Training Resources

• View Recording of WaveWorks Biweekly Payroll Support for Managers and Time & Labor Dept Administrators
• Visit our training page to view WaveWorks courses
• Quick Reference Guides for Common HCM Processes are now available

Accessing March and April Payslips

March payslips and April bi-weekly payslips are now available in WaveWorks. 

To access March payslips:

• Navigate to Gibson and click on WaveWorks
• Login to WaveWorks using the single sign on button
• Go to the WaveWorks home screen and select document records
• On the document's records page, click the "X" next to "Excluded" and you will be able to download your payslip

To access payslips for April and beyond:

• Navigate to Gibson and click on WaveWorks
• Login to WaveWorks using the single sign on button
• Go to the WaveWorks home screen and click on the "Me" tab
• Click on the "Pay" icon and then on "My Payslips" to download your payslip

Biweekly Payroll Deductions Variance Explanation

Some employees may have noticed minor differences on current payslips compared to our those generated in our legacy system:

1. Federal, State and Local Withholding - Different software systems—particularly legacy platforms like our previous payroll system—may not have incorporated the most recent tax updates issued by Federal, State, and Local authorities. As a result, you may notice minor differences in withholding amounts, typically ranging from a few cents to a few dollars.
2. Supplemental Life and ADD Insurance - In the prior Payroll system, the insurance premium rate table used to calculate this deduction was limited to only rounding two decimal places. Waveworks added the capability of using the actual three decimal place rate.
3. Time Calculation - The prior timekeeping system rounded time clock punches to the tenth of an hour – Waveworks uses the exact time worked.

NEW: As part of WaveWorks, account strings changed.  There is a new easy-to-use tool called the Crosswalk, to translate your account strings effortlessly between the legacy TAMS format and the new WaveWorks structure.  

On this interactive tool you can enter one organization number to get all of the projects associated with that org.  You can also enter the TAMS GL account number to get the new string (org number not required).

Departmental Software

In some cases, with the update at Go-Live to the Active Directory (our internal employee directory), departmental software may require updates to the application log-in information. If this occurs, please view the guidance.