HCM (HR) Frequently Asked Questions

The three mandatory annual fire safety courses from Bridge/TULearn (Emergency and Fire Preparedness, Portable Fire Extinguishers, and Emergency Action Plans) have been condensed into a single course in WaveWorks called "Fire Safety - OEHS".  The course "Hazard Communication - OEHS" is also available in WaveWorks and is also required to be completed annually.  On Monday, April 20, all Staff and Faculty who are currently overdue for completion of either of these courses will receive an email notification from WaveWorks to complete them.  Their supervisors will also get notifications.  Please complete these courses as soon as possible. 
 
All Student Employees now have access to WaveWorks and will receive similar notifications on Monday.  They will receive notifications even if they completed their training in Canvas (records from Canvas are not able to be uploaded into WaveWorks).  Student Employees will need to complete the training in WaveWorks.  Students who are not employees will continue to use Canvas for safety training. 
 
More information is available at https://oehs.tulane.edu/training.  Contact OEHS@tulane.edu with questions about the training content.  Contact acassell@tulane.edu with questions about assignment of the training.  

• When is a timecard created?
  • A timecard is created when an employee clocks in at the beginning of a pay period.
• What is the role of a line manager for time and absence?
  • A line manager is anyone who has a direct report. Line managers are responsible for approving their employees absences and timecards.
• What is the role of a Time & Labor Department Administrator (TLDA)?
  • TLDA is the new term for Timekeepers. They are individuals who can edit and approve timecards on behalf of their department.
• What is the difference between a TLDA and a Line Manager?
  • A Line Manager will be able to perform tasks on direct reports for absences, time, learn, compensation, entering ICP (one time payments), creating job requisitions and managing the hiring process.
  • A TLDA will focus on timecards and absences in special circumstances. Holiday time will be entered automatically by Payroll department.
• Where do employees go to submit their timesheets?
  • Employees can view, edit, and submit their timesheet for approval in the Time and Absences application in the "Me" tab in WaveWorks.
• Do I have to enter holiday time?
  • Holiday time will be entered automatically by Payroll department.
• What is best practice for editing an employee's timesheet?
  • Please view our quick reference guide.
• Are employees required to use facial authentication at the tablet stations?
  • Facial authentication is optional. Please follow your department's policy for clocking in and clocking out. 

• Are there guides and tips for recruiting faculty, staff and student workers?
  • Yes, you can view recruiting resources.
• Some users have reported that they cannot see all employees within their assigned access level under My Client Groups when logging into Cloud for the first time.
  • If this happens: Log out, wait approximately one hour, and then log back in. If the issue persists, please submit a ServiceNow help ticket for assistance.
• How do I find my recruiter?
  • You can find your recruiter by viewing this list.
• I need to create a recruitment requisition: how do I find the position in WaveWorks to create the requisition?
  • Please review this Position Code Quick Reference Guide, which explains how Line Managers and Department Administrators can view and download position data.
• Are managers the only ones allowed to execute job requisitions?
  • No, department administrators with the proper delegations and permissions can support their departments in executing these requisitions. Please see recruitment training resources for more information
• What if you make an error on the job requisition and mistakenly submit it?
  • Hiring managers will be able to edits the job requisition even after submitting.
• How is faculty hiring different in WaveWorks compared to before?
  • Faculty hiring has now moved from Interfolio into WaveWorks.  Please see guidance on faculty hiring.
• Will post docs recruitment follow the hiring process of faculty or staff?
  • Yes, post-doc hiring follows the same process as the faculty hiring

• How do I access WaveWorks? What are the first steps I should take the first time I log in?
  • Please see the guidance for first time users
• Do I need to resubmit my personal data in WaveWorks? (Phone #, Address, etc.)
  • No, the information housed in our previous system has been migrated over into WaveWorks but, we highly encourage you to explore WaveWorks and review your information.
• Do I need to resubmit my bank information in WaveWorks? (Direct Deposit)
  • No, the information housed in our previous system has been migrated over into WaveWorks, but we highly encourage you to explore WaveWorks and review your information.

• Staff training used to be in TULearn (Bridge).  Where do I find it now?
  • Visit the Learn section of the Talent Development Page for guidance on WaveWorks Learn