Need support? To request assistance submit a ServiceNow ticket

Reminder: ERP (finance) is now live, visit the ERP support page for more information 

Looking for Information on Payslips? Visit the HCM support page for instructions. 

Learn WaveWorks: New training courses and recorded training now available 

WaveWorks In-Person Support Rooms

Have questions or want some guidance on specific functionality in ERP or HCM?

The WaveWorks team is offering drop-in sessions Uptown and Downtown each week where advisors will be on hand to answer your questions regarding specific queries. They can also explain how to navigate the WaveWorks interface and clarify how to walk through key processes, such as Expenses, Procurement, Timecards, Recruitment, and more. 

Drop in Support Room Hours 

Uptown: 

  • Every Wednesday starting on 5/6 (except 5/13 the week of Graduation)
  • 9:00am-Noon and 1:00pm-4:00pm
  • Location: LBC Ground Floor, Liberty Bank Space (between FedEx and Technology Connection)

Downtown: 

  • Thursday, May 7: 
    • 9:00am-Noon - Tidewater 1206
    • 1:00pm-4:00pm - Murphy 220
  • Thursday, May 21:
    • 9:00am-Noon  - Murphy 220
    • 1:00pm-4:00pm - Hutchinson 1525
  • Thursday, May 28:
    • 9:00am-Noon - Tidewater 1206
    • 1:00pm-4:00pm - Hutchinson 6001